Help centre
Frequently asked questions
Quick answers about booking, payments and cancellations.
How do I book?
Choose a service and tap Book. Pick a date and time that suits you, sign in with your mobile number and pay securely online. Your booking is confirmed as soon as the payment goes through.
Which payment methods do you accept?
UPI, debit and credit cards, and net banking, processed securely by Razorpay. Bookings are paid in advance.
Where does the service take place?
Each service says whether it's done at our shop or at your address. For a service at your address, you choose the address when you book.
Can I cancel or change my booking?
Yes, any time before the appointment starts. Cancel within the service's free-cancellation window (shown on each service) for a full refund. To move to a different time, cancel and book again.
When will I get my refund?
Refunds go back to your original payment method within 5–7 business days.
How do I contact Washia Laundry Services?
Visit our Contact page for our phone, WhatsApp and address, or message us with your booking number.
Can't find what you're looking for? Contact us.